🌿 Frequently Asked Questions (FAQ)

Q1. What is The Indian Khichdi Company?

A: Dedicated to the life of every Indian, we bring you the purest form of khichdi Pre-Mix—India’s motherly comfort food—crafted from heritage grains and authentic desi unpolished dals. Our mission is to deliver enhanced wellness benefits paired with exceptional, wholesome taste.

Q2: Isn't your khichdi Pre-Mix price too costly?
A:  We bring a rare variety of Grains  to your plate — the hidden gems of native soil, from India’s remote heritage farms, grown across generations.

We invite you to try it once to truly understand it's value — it's a reflection of Traditional Wisdom packed in every serving. You'll certainly appreciate our own heritage nourishing meal, especially when you realize it’s available at a fraction of the cost of pizzas and burgers!

"Because Every Day with us is Priceless — our every meal deserves the Quality, Nourishment, Care and Wellness."

Q3. Where do you source your ingredients from?

A: We source our grains and dals from across India, with a strong focus on regional authenticity and heritage.

From the aromatic rice fields of Bengal to the nutrient-rich rajgira of Gujarat, the unpolished moong dal of Maharashtra and Madhya Pradesh, the earthy red rice of Kerala, and the flavor-packed varieties from Odisha—we hand-pick ingredients that are native to their soil and celebrated in their regions.

We go the extra mile to bring you India’s most authentic khichdi ingredients—just as nature intended.

Q4. Why don’t you offer instant, ready-to-eat khichdi?

A: Because khichdi is deeply personal.
Its preparation varies not just from region to region, but from home to home—and even from person to person.

At The Indian Khichdi Company, we believe khichdi should retain its authenticity, soul, and flexibility. That’s why we don’t pre-cook or freeze-dry it.

Instead, we provide you with the pure, foundational ingredients—perfectly portioned, pre-mixed, and easy to cook.
Now you can add your own tadka, vegetables, ghee, or spices to make it truly yours.

Khichdi your way. Just the way it should be.

Q5. How do I prepare your khichdi?

A: Basic Cooking Instructions:

1. Wash the khichdi mix thoroughly.

2. Use water for cooking in a 1:4 ratio (1 part mix : 4 parts water).

3. Add salt and turmeric to taste.

4. Cook until soft and creamy (pressure cooker or open pot).

5. Finish with a tadka of your choice: ghee/oil, cumin, garlic, green chilies, etc.

6. Customize with vegetables, herbs, or pickles!

You can find detailed recipes and serving suggestions here:
👉 Khichdi Recipes

Q6. What ingredients do you use?

A: All our khichdi blends are made with:

• Hand-picked Indian rice grains

• Unpolished DeShi dals and pulses

• Regional superfoods like millets, flaxseeds, red rice, rajgira, and more

We do not use:
❌ Artificial flavours
❌ Preservatives
❌ Added colors or MSG

Q7. Do your products have any allergy risks or side effects?

A: We provide completely natural, traditional grains in their pure, unprocessed form—with nothing added and nothing artificial.

That said, every person’s body is unique. If you:

• Have specific health conditions

• Follow a restricted diet

• Or suffer from allergies to grains, legumes, or seeds

We strongly recommend that you consult your doctor, dietician, or healthcare provider before consuming any new food product.

Your well-being comes first.Are your khichdi mixes vegan or gluten-free?

Q8. Do you offer bulk purchases or subscription services?

A: Yes!

• Bulk Orders: Ideal for wellness centers, hospitals, corporate gifting, and diet plans. Contact us for pricing.

• Subscriptions: Coming soon! Customers will be able to subscribe for monthly deliveries at discounted rates.

👉 For custom orders, email us at: info@indiankhichdi.com

Q9. What is the shelf life of your products?

A:

• Shelf Life: Typically 6–9 months from the date of packaging

• Store in a cool, dry place away from sunlight

• Reseal the pouch properly or transfer to an airtight container after opening

Q10. Where do you ship? Do you ship internationally?

A: Domestic (All India):

• All orders are processed within 2–4 business days

• Delivery within 5–8 working days

• No Cash on Delivery (COD) & No Return being a food Item.

International Shipping (Export):

• We ship via air or sea freight

• Orders include all required export documentation:

  • Invoice, Bill of Lading, Phytosanitary Certificate, Certificate of Origin

• Compliance with APEDA and international food export norms.

Q11. What are your shipping charges?

A:

• Within India: Shipping charges are calculated at checkout based on location and quantity.

• International: Charges vary by destination, order volume, and mode of transport.

Q12. What if my order is delayed or undelivered?

A: If delivery isn’t possible to your PIN code or gets delayed beyond 10 days:

• We’ll notify you via email/phone

• You’ll receive a full refund for undelivered items

For help:
📧 Email us at: info@indiankhichdi.com

Q13. Is my personal information safe with you?

A: Yes, absolutely.
We follow strict privacy practices:

• Only collect necessary personal info (name, email, address)

• Never sell or share your data with third parties

• GDPR-compliant for international users
  See our full Privacy Policy

Q14. Do you accept returns or refunds?

A: Due to the perishable nature of our products, we generally do not accept returns. However:

• If the item is damaged, expired, or incorrect delivered, we offer replacement.

• Must be reported within 48 hours of delivery with photos as proof.

Q15. Can I customize khichdi blends for my diet?

A: We’re happy to work with:

• Dieticians

• Wellness retreats

• Cancer recovery patients

• Post-surgery recovery meal plans

Email us to discuss your needs: info@indiankhichdi.com

Q16. How can I contact you?

A: We’re here to help!

📧 Email: info@indiankhichdi.com
🌐 Website: www.indiankhichdi.com

🌿 Our Promise:

To help you to create your own Wellness Story  🧡